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Chair's Opening Statement for a Heated Board Meeting: A Script for Florida Condo and HOA Boards

A read-aloud script for Florida condo, HOA and co-op board chairs: ground rules, owner comments, recording, a time warning, a recess and closing.

A board chair who opens a contentious meeting the same calm way every time sets the tone for everyone. Read this script aloud, adapted to your association's written speaking rules. Florida condominium, HOA and cooperative owners have a statutory right to speak on designated agenda items and to record board meetings (§ 718.112(2)(c); § 720.303(2)(b); § 720.306(10); § 719.106(1)(c), Fla. Stat.). The script explains the board's written rules for exercising those rights; it doesn't limit them.

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Opening statement

Good evening. I'm [name], president of the [association]. Thank you
all for coming. I know tonight's agenda includes [topic], and I know
many of you have strong feelings about it. The board wants to hear
from you.
So that everyone gets a fair turn, here is how owner comments will
work tonight, under the rules the board adopted on [date]:
- Owners may speak on each item on the agenda. If you'd like to speak,
  please sign the sheet at the door [or raise your hand when I call
  for owner comments on that item].
- Each owner may speak for up to [3] minutes per item. [Name] will
  keep time and will let you know when you have 30 seconds left.
- Please address your comments to the board, one speaker at a time,
  and please keep comments about issues, not individuals.
- The board will listen to all comments before it discusses and votes.
  Directors may not answer every question tonight. Questions we can't
  answer tonight will be answered in writing by [date].
This meeting is being recorded [by the association], and owners may
record it as well [condominiums: using equipment that doesn't make
distracting sound or light, from (location)].
If the discussion gets too heated to continue productively, I may call
a short recess so we can all take a breath. Thank you for helping us
keep this meeting respectful.

If a speaker goes over time

Thank you, [name]. Your time is up. If you have more to add, please
send it in writing to [address] and the board will consider it.

If a speaker interrupts or won't yield

[Name], I want you to be heard, and you will be when we reach owner
comments on that item [or: your time on this item has ended]. I'm
asking you once to please let the meeting continue.

Calling a recess

I think we could all use a short break. The board will recess for
[10] minutes and resume at [time]. Thank you.

Closing

Thank you all for coming and for your comments. Questions that weren't
answered tonight will be answered in writing by [date], and the
minutes will be available [where]. The next board meeting is [date].

Notes for the chair

  • Use only rules the board has adopted in writing. If the association has no written speaking rules, don't announce a time limit. See our sample owner speaking rules resolution.
  • Apply the rules the same way to every speaker, including owners who agree with the board.
  • Listen fully. Face the speaker, put the phone down, and avoid visible reactions.
  • Don't debate each speaker. Thank them and move on: "Thank you; the board has heard your concern."
  • Removing someone or calling law enforcement is a judgment call for the chair, ideally made with counsel's advice in advance. Call 911 if anyone is in danger. See a disruptive owner at a board meeting.

Talk to association counsel

If you expect a meeting to be contentious, a short call with counsel beforehand about the rules and the chair's options is worth it. Call Hamilton Mikes, P.A. at 239-594-7227 or reach us through our contact page.

Statutes and authorities referenced

  • § 718.112(2)(c), Fla. Stat. (condominium owners' right to speak on designated agenda items; reasonable written rules; recording)
  • § 720.303(2)(b), Fla. Stat. (HOA members' right to speak on designated agenda items; reasonable written rules)
  • § 720.306(10), Fla. Stat. (HOA parcel owners may record meetings)
  • § 719.106(1)(c), Fla. Stat. (cooperative owners' right to speak on designated agenda items; recording)

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